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You pay National Insurance contributions (NICs) to build up your entitlement to certain social security benefits, including the State Pension.
Having received a paper forecast recently, before I hit 65, that identified that I had 24/30ths but that I could make that up to 27/30ths by paying for 2008/9/10 (I left UK before April 2008), I phoned DWP and they gave me the new figures (I had missed a deadline for 2008). I didn't have the money but, when I hit 65, I decided to pay it. Now, DWP wouldn't talk to me (because I was past retirement age, I assume) and I had to deal with HMRC. I had just received a notice of payment for the first pension amount and it was obvious that it was based on 27/30ths. However, when I phoned HMRC they refused to tell me which years I owed for. I assumed it was for 2008/9/10 and requested confirmation of the amounts that I had to pay for those years but, in a fit of senility, could only give them the first two years. Saying "well, you must know what years I owe for" didn't help and they refused to give me the information over the phone. I don't understand. Aren't they obliiged to tell you how they have calculated what you are entitled to and what any shortfall is? Having confirmed my identity they know that they are talking to me.
Having received a paper forecast recently, before I hit 65, that identified that I had 24/30ths but that I could make that up to 27/30ths by paying for 2008/9/10 (I left UK before April 2008), I phoned DWP and they gave me the new figures (I had missed a deadline for 2008). I didn't have the money but, when I hit 65, I decided to pay it. Now, DWP wouldn't talk to me (because I was past retirement age, I assume) and I had to deal with HMRC. I had just received a notice of payment for the first pension amount and it was obvious that it was based on 27/30ths. However, when I phoned HMRC they refused to tell me which years I owed for. I assumed it was for 2008/9/10 and requested confirmation of the amounts that I had to pay for those years but, in a fit of senility, could only give them the first two years. Saying "well, you must know what years I owe for" didn't help and they refused to give me the information over the phone. I don't understand. Aren't they obliiged to tell you how they have calculated what you are entitled to and what any shortfall is? Having confirmed my identity they know that they are talking to me.
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